WELLNEST TECH
WELLNEST TECH
SHIPPED
Helping doctors report ECG more efficiently with an optimised notification centre
Helping doctors report ECG more efficiently with an optimised notification centre
Helping doctors report ECG more efficiently with an optimised notification centre
I led the conceptualization and design of the Notification Centre and the first-come-first serve system, alongside designing the doctor portal from the ground up. My other responsibilities included designing intuitive workflows and building a structured design system.
I led the conceptualization and design of the Notification Centre and the first-come-first serve system, alongside designing the doctor portal from the ground up. My other responsibilities included designing intuitive workflows and building a structured design system.
I led the conceptualization and design of the Notification Centre and the first-come-first serve system, alongside designing the doctor portal from the ground up. My other responsibilities included designing intuitive workflows and building a structured design system.
ROLE
ROLE
Product Designer
Product Designer
COLLABORATORS
COLLABORATORS
Eshwari (Product Designer), Anuj (Product Manager), Junaid (Dev-Ops)
Eshwari (Product Designer), Anuj (Product Manager), Junaid (Dev-Ops)
DURATION
DURATION
1 Week Sprint
1 Week Sprint
BUSINESS MODEL
BUSINESS MODEL
B2B
B2B
INDUSTRY
INDUSTRY
Health Tech
Health Tech
About Wellnest Tech
About Wellnest Tech
About Wellnest Tech
Specializing in portable, affordable, and user-friendly ECG devices, Wellnest offers products like the Wellnest 12L ECG machine, which captures 12 leads simultaneously and is designed for ease of use. dedicated to making preventive healthcare accessible through innovative solutions. Their services are complemented by Nestcare, providing 24/7 ECG reporting support from experienced physicians and cardiologists.
Specializing in portable, affordable, and user-friendly ECG devices, Wellnest offers products like the Wellnest 12L ECG machine, which captures 12 leads simultaneously and is designed for ease of use. dedicated to making preventive healthcare accessible through innovative solutions. Their services are complemented by Nestcare, providing 24/7 ECG reporting support from experienced physicians and cardiologists.
Problem
Problem
Problem
ECGs sent by clinics and laboratories are reported by multiple doctors, leading to duplicate diagnoses of the same ECG.
ECGs sent by clinics and laboratories are reported by multiple doctors, leading to duplicate diagnoses of the same ECG.
For Who?
For Who?
For Who?
Health clinic & laboratories
But Why?
But Why?
But Why?
Multiple doctors reporting the same ECG delays the reporting of other ECGs from different clinics. Additionally, it creates confusion for the clinic receiving multiple diagnoses for the same ECG.
Multiple doctors reporting the same ECG delays the reporting of other ECGs from different clinics. Additionally, it creates confusion for the clinic receiving multiple diagnoses for the same ECG.
Research
Research
Research
In order to understand the story of both sides, we conducted primary research by interviewing 10 clinic branch managers and 10 doctors who report ECGs on a daily basis.
In order to understand the story of both sides, we conducted primary research by interviewing 10 clinic branch managers and 10 doctors who report ECGs on a daily basis.
In order to understand the story of both sides, we conducted primary research by interviewing 10 clinic branch managers and 10 doctors who report ECGs on a daily basis.
Clinic's pain-points
Clinic's pain-points
Duplicate reports - 10 out of 10 mentioned this.
Duplicate reports - 10 out of 10 mentioned this.
Reports not being fast enough - 8 out of 10 mentioned this.
Reports not being fast enough - 8 out of 10 mentioned this.
Doctor's pain-points
Doctor's pain-points
The notifications are not organised - 7 out of 10 mentioned this.
The notifications are not organised - 7 out of 10 mentioned this.
No indicator if the ECG is already reported - 5 out of 10 mentioned this
No indicator if the ECG is already reported - 5 out of 10 mentioned this
Current Scenario
Current Scenario
Current Scenario
How do doctors report ECG today & what are the different types of notifications?
How do doctors report ECG today & what are the different types of notifications?
How do doctors report ECG today & what are the different types of notifications?
In today's landscape, Wellnest doctors receive requests to review ECGs from the notification panel. Including review requests there are 3 types of notifications.
In today's landscape, Wellnest doctors receive requests to review ECGs from the notification panel. Including review requests there are 3 types of notifications.
Types of Notifications
Types of Notifications
ECG review requests from other organisations
ECG review requests from other organisations
Invitation to join a clinic or laboratory network for review assistance
Invitation to join a clinic or laboratory network for review assistance
ECG requested to be reviewed being sent back after review
ECG requested to be reviewed being sent back after review
How Might We
How Might We
How Might We
Help doctors prioritise and report ECGs better and enhance the experience of receiving reports for clinics?
Help doctors prioritise and report ECGs better and enhance the experience of receiving reports for clinics?
Solution
Solution
Solution
Notification Centre &
First-Come-First-Serve system
Notification Centre &
First-Come-First-Serve system
Notification Centre &
First-Come-First-Serve system
The optimised notification centre helped doctors prioritise better for reporting ECGs along with the First-Come-First-Serve system that help avoid multiple ECG reports and clear other ECGs in queue faster.
The optimised notification centre helped doctors prioritise better for reporting ECGs along with the First-Come-First-Serve system that help avoid multiple ECG reports and clear other ECGs in queue faster.
Impact
Impact
Duplicate reports reduced to 0%.
Duplicate reports reduced to 0%.
Reporting speed increased by 80%
Reporting speed increased by 80%
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Contact
Contact
Contact
navneetr.work@gmail.com
navneetr.work@gmail.com
navneetr.work@gmail.com
+91 9072155516
+91 9072155516
+91 9072155516
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